1. Data Controller

The data controller responsible for processing your personal data is:

Bluebnc Spain SL

CIF: B10576908

Avenida Gabriel Roca 36 Locales A y B

07014 Palma de Mallorca, Spain

Email: [email protected]

Phone: +34 971 251 374

2. Personal Data We Collect

We may collect the following types of personal data:

Contact information (name, email address, phone number)
Booking and reservation details
Communication preferences
Technical data (IP address, browser type, device information)
Usage data (pages visited, time spent on site)

3. Purpose of Data Processing

We process your personal data for the following purposes:

To respond to your inquiries and provide customer service
To process bookings and reservations
To send you relevant information about our services (with your consent)
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent (for marketing communications)
Performance of a contract (for booking services)
Legitimate interests (for improving our services)
Legal obligations (for tax and regulatory compliance)

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Booking records are retained for 5 years for legal and accounting purposes.

6. Your Rights

Under GDPR, you have the following rights:

Right of access - to request a copy of your personal data
Right to rectification - to correct inaccurate data
Right to erasure - to request deletion of your data
Right to restrict processing - to limit how we use your data
Right to data portability - to receive your data in a portable format
Right to object - to object to processing based on legitimate interests
Right to withdraw consent - at any time for consent-based processing

7. Data Sharing

We may share your personal data with:

Service providers who assist in our operations (payment processors, booking systems)
Professional advisors (lawyers, accountants)
Regulatory authorities when required by law

8. International Transfers

Your data may be transferred to countries outside the European Economic Area. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

10. Contact & Complaints

To exercise your rights or for any questions about this privacy policy, please contact us. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.